Essential works to the planning register
On Tuesday 22 July 2025, you will not be able to search or comment on planning applications. This is because of essential maintenance needed to the software. We apologise for any inconvenience.
Report gas, water or electricity loss and sign up vulnerable people for priority help.
Call the National Gas Emergency Service if you:
Report a gas or carbon monoxide leak - National Gas Emergency Service
Call Affinity Water to report a water leak, loss of water supply or a burst water main.
Telephone: 0345 357 2407 (24 hour service)
Report a water problem - Affinity Water
Call UK Power Networks to report a power cut, dangerous electrical situation or a problem with an electrical substation.
Telephone (from a landline): 0800 316 3105 (24 hour service)
Telephone (from a mobile): 105 (24 hour service)
Report an electrical issue - UK Power Networks
Energy supply companies host priority services registers, which are free to join. These companies can look after customers who require extra communication, access or safety needs.
The priority services registers could help you if:
Gas: Contact your energy supplier to sign up to the gas priority services register. You can find their information on your gas bill.
Water: Sign up to the water priority services register - Affinity Water.
Electricity: Sign up to the electricity priority services register - UK Power Networks.