High hedges
How to resolve a dispute about a high hedge.
Before contacting us to make a high hedge complaint, you must have:
- spoken and written to your neighbour about the hedge and how it is affecting the enjoyment of your property – you must have made a minimum of 3 attempts within the last 4 months and provide evidence of at least 2 in writing
- spoken to a third party mediation group – these are groups run by trained mediators who will mediate between 2 parties in dispute
How to make a complaint
Before you submit a complaint, check the relevant hedge meets the following conditions.
It must be:
- made up of a line of at least 2 evergreen or semi-evergreen trees or shrubs
- not have any significant gaps in it
- be at least 2 metres in height (when measured from the level of roots at ground level)
- block out light to your home or garden
If the dispute remains unresolved, you can submit a complaint to us using the following form.
We charge £500 to investigate each high hedge complaint.
High hedge complaint form (PDF, 343.9 KB)