Extreme heat and health alerts
Both the Met Office and UK Health Security Agency (UKHSA) have extended the red alerts for Surrey and the south east until 11pm on Friday 26 June.
How we work out your annual bill using rateable values, multipliers and business rates relief.
We will send you a business rates bill when you move in and then before 1 April each year.
Your business rates bill will depend on:
Every non-domestic property has a 'rateable value' set by the government’s Valuation Office Agency (VOA).
A rateable value is the amount of rent a property could have been let for.
You can find your rateable value on the front of your bill.
Every 3 years the VOA updates the rateable value of non-domestic properties to reflect changes in the property market.
The last revaluation took place on 1 April 2026. Your rateable value is based on the cost to rent your property for a year on 1 April 2024.
The government provides temporary relief for businesses affected by the business rates revaluation. If you are eligible, this is automatically applied to your bill.
Business rates multipliers are the pence-per-pound rate used to calculate your bill.
You can find your multiplier on the front of your bill.
From 1 April 2026 the government introduced 3 new multipliers:
There are 5 multipliers in total, including the existing small business and standard multipliers.
| Multiplier name | Eligible properties | Multiplier amount 2026 to 2027 |
|---|---|---|
| Small business RHL multiplier (new) | RHL properties with a rateable value under £51,000 | 38.2 pence |
| Standard RHL multiplier (new) | RHL properties with a rateable value between £51,000 and £499,999 | 43 pence |
| National small business multiplier | Non-RHL properties with a rateable value under £51,000 | 43.2 pence |
| National standard multiplier | Non-RHL properties with a rateable value between £51,000 and £499,999 | 48 pence |
| High-value multiplier (new) | All properties (RHL and non-RHL) with rateable values of £500,000 or above | 50.8 pence |
The national multipliers are charged from the start of each new tax year (1 April).
You can ask us to check your multiplier.