Essential works to our phone payments system
We're carrying out essential works to our phone system. As a result there may be temporary disruption to our phone payments. During this, you can still make payments online.
Lakeview estate cladding project
We're updating the cladding across 14 medium-rise blocks on the Lakeview estate.
Lakeview estate cladding schedule of work
We originally planned to replace the cladding on the Lakeview estate with a similar system. However, after surveying each building on the estate in more detail with the original cladding removed, we now plan a full exterior refurbishment of each block. This could potentially include new windows and doors.
The refurbishment will improve the condition, appearance and energy efficiency of the affected properties. The wider refurbishment project will also reduce disruption in future years.
We have already begun working with Bailey Partnership to produce designs and plan the works that will improve the standard and quality of these homes.
Planning consent is generally required when significant changes to a building’s appearance are proposed.
Stages and timings
- May 2025: Additional surveys to support development of appropriate design details
- June 2025: Leaseholder consultation commences and planning application submitted
- September 2025: Planning decision and anticipated commencement of procurement
- December 2025: Contractor selection
- April 2026: Works start
Increasing the scope and complexity of the works increases the length of the project. It may take several years for all blocks to be refurbished.
We will work with the appointed contractor to establish the order in which blocks will be refurbished. This will be shared well in advance of work starting.