Repair and maintain a council home yourself
You can take care of some repairs and maintenance in your council home.
Council tenant repairs
As a council tenant, you are responsible for:
- damages by a family member or visitor
- lost keys
- curtain track batons
- plugs and chains for sinks, baths and basins
- draught excludes
- broken window glass (unless you have a police reference number)
- cost of sweeping flues and chimneys (unless part of a gas safety check)
Leaseholder repairs
Most leaseholders are responsible for internal day-to-day repairs that are needed in your property. This is as per the terms of your lease.
We are responsible for any repairs to a building's structure.
If you notice any repairs that are needed in a communal area, you can request that they are repaired. This includes areas such as the stairway, hall or bin stores.
Finding a tradesperson
If you are looking for a tradesperson to carry out work for you, you can get details from Buy With Confidence – GOV.UK.
All tradesmen have been vetted and approved by Trading Standards to ensure they operate in a legal, honest and fair way. Find out more about Surrey Trading Standards – Surrey County Council.
For elderly, disabled or vulnerable people, we operate a handyman service for small jobs around your home, such as putting up shelves or hanging pictures. There may be a small charge for using this service.
To book an appointment:
Telephone: 01483 743 668
Email: homelink@woking.gov.uk