If we have collected your dog for straying in a public place, you must pay our costs before you can collect your dog.
You must pay us at least 20 minutes before you collect your dog.
We aim to return your dog within 12 hours of receiving your payment.
You are required to pay a £25 statutory fine and a collection cost.
You may also be liable to pay:
- kennelling costs – if we cannot identify you as the owner or contact you
- vet costs – if your dog requires medical treatment
- other reasonable costs
Stray dog collection costs
| Service description | Statutory fine | Collection cost | Kennel cost | Total cost |
|---|---|---|---|---|
| Return dog directly to owner – not taken to kennels | £25 | £113 | £0 | £138 |
| Owner collects dog from kennels – see note under table which applies to this service | £25 | £113 | £0 | £138 |
| Return dog from kennels | £25 | £174 | £0 | £199 |
| Return dog from kennels – day 2 | £25 | £174 | £36 | £235 |
| Return dog from kennels – day 3 | £25 | £174 | £72 | £271 |
| Return dog from kennels – day 4 | £25 | £174 | £108 | £307 |
| Return dog from kennels – day 5 | £25 | £174 | £144 | £343 |
| Return dog from kennels – day 6 | £25 | £174 | £180 | £379 |
| Return dog from kennels – day 7 | £25 | £174 | £216 | £415 |
| Return dog from kennels – day 8 | £25 | £174 | £252 | £451 |
Owner collects dog from kennels note: If our local kennels are full, we may transfer your dog to a kennel outside of Woking borough.
In this situation, you are required to pay the fine and collection costs to us and any kennelling costs to the kennels company or rescue centre.
If you do not claim your dog within 7 days, it will be re-homed and become the property of the new owner.
Proof you need to collect your dog
You will need to provide:
- identification, such as driver’s licence or utility bill
- proof that your own the dog
Ownership proof can include either a:
- vet bill
- microchip number
- vaccination certificate
Contact us to collect your dog
To arrange the return of your dog during office hours, please contact our Environmental Health team between 9am and 4:45pm, Monday to Friday.
Telephone: 01483 743 840
Email: environmental.health@woking.gov.uk
Contact us out of office hours
To arrange the return of your dog outside of office hours, please contact our out of hours service between 4:46pm and 8:59am, Monday to Friday, and during weekends and bank holidays.
Telephone: 0300 369 0582