Request an emergency repair to your council home

If you smell gas, suspect a leak, or your carbon monoxide alarm goes off, immediately call the National Gas Emergency Service on 0800 111 999.

Before you contact us, you must check it is an emergency repair. 

Use our form to request an emergency repair to your council home.

Leaseholders can also use this form to request a repair in their block or grounds.

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Get help reporting a repair

If you live in our sheltered or extra care housing, get help reporting a repair from:

• your independent support officer
• on-site staff

Out of hours telephone

You can call us at any time on any day.

Telephone: 0300 373 0373
24-hour service