Problems with forms, services and emails
You might have problems using our online forms, accessing services or getting emails from us. You can call us if it's an emergency. We apologise for the disruption.
Before you apply for permission, you must check:
You must read our pet policy.
Use this form to get permission to keep a pet in your council home.
Call us if you need help.
Telephone: 0300 373 0373
Monday to Friday, 9am to 5pm (except public holidays)
We will review your application and tell you our decision.
We will usually approve pets that are suitable for the type of property you live in.