Problems with forms, services and emails
You might have problems using our online forms, accessing services or getting emails from us. You can call us if it's an emergency. We apologise for the disruption.
Contact us about your council home
Most issues can be solved such as telling us about:
- a repair needed to your council home
- an emergency repair needed to council home
- antisocial behaviour
- making changes to your council home
- home adaptations you need to stay independent
If you still need to contact us, you can use our contact form.
Call us
You can contact us by telephone.
Telephone: 0300 373 0373
Monday to Friday, 9am to 5pm (except public holidays)
Visit us in person
You must have an appointment before visiting us.
You can call us to make an appointment.
Telephone: 0300 373 0373
Monday to Friday, 9am to 5pm (except public holidays)
Our address is:
Woking Borough Council
Civic Offices
Gloucester Square
Woking
Surrey
GU21 6YL
Telephone: out of hours
If you are a council tenant in Woking, you can call us outside office hours for emergencies.
Telephone: 0300 373 0373
24-hour service