How we recover unpaid Council Tax

Make deductions from your wages, salary or welfare benefits, bailiff action, other recovery actions.

Contents

Bailiff action to recover unpaid Council Tax

If you do not set up a repayment arrangement or miss your repayment instalments, we will pass on your debt to our bailiffs (also called ‘enforcement agents’).

At this stage, you: 

  • cannot request a repayment arrangement
  • must contact the bailiff yourself

You must contact the bailiff

Contact the bailiff to discuss:

  • your account
  • setting up a repayment arrangement
  • making a payment

You will be charged extra costs on top of the amount owed. The first fee is £75.

You must contact the bailiff to discuss your repayment options to avoid more costs.

Bailiff contact details

Bristow and Sutor

Telephone: 0330 390 2010
Website: Bristow and Sutor

Grencar Ltd

Telephone: 01306 630 015
Email: info@grencar.co.uk 

How a bailiff collects your debt

There are three stages to bailiff action.

Stage 1: Compliance stage

A cost of £75 is charged for each liability order we pass on to the bailiff.

Stage 2: Enforcement stage

An extra cost of £235 is added to your debt and a bailiff will visit your property to take control of your goods. If your debt is above £1,500, you will also be charged a 7.5% fee.

Stage 3: Sale or disposal

An extra cost of £110 is added to your debt, plus any sale or expense costs. If your debt is above £1,500, you will also be charged a 7.5% fee.

For more information, go to our Council Tax Recovery Policy.