The Civic Offices are open for essential appointments

The Civic Offices have reopened to the public for essential and pre-booked appointments only. For more information on how to access council services and contact us, click the link below.

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Where to get help

In an emergency, call Surrey Police on 999 or 101 in a non-emergency.

Phone the 24-hour National Domestic Abuse Helpline on freephone 0808 2000 247.

yourSantuary domestic abuse helpline and outreach services

yourSanctuary provides support for people living in Woking, Runnymede and Surrey Heath who are experiencing or have experienced domestic abuse.

It runs the only specialist domestic abuse helpline in Surrey which anybody can access for support, information, signposting and referral. The service is available to men and women (16+) and is available between 9am and 9pm, 365 days per year.

Outside of the above mentioned times, you can leave a voicemail message which they will deal with on the next working day.

Helpline: 01483 776 822

yourSantuary also has two safe houses for women and their children fleeing domestic abuse, and a community outreach service which offers:

  • emotional and practical support
  • risk assessment and safety planning
  • advocacy and a legal clinic
  • counselling
  • group programmes to boost self-esteem, confidence and assertiveness.

Find out more about yourSanctuary

More information

Read more about domestic abuse and Surrey services

Read GOV.UK’s domestic abuse help advice