Essential works to our phone payments system
We're carrying out essential works to our phone system. As a result there may be temporary disruption to our phone payments. During this, you can still make payments online.
Moving into a new business premises
How to tell us, information we need, what happens next, applying for a discount or relief.
Tell us about your change of address if:
- you have already moved in
- are going to move in the next 30 working days
Information we need from you
We will need:
- your contact details
- address (including postcode) of the property you are moving into
- the date your lease starts (if you have taken on the lease) or date you bought the property (if buying)
- a copy of your lease, licence agreement or TR1 form
- the date you are occupying the property
What happens next
Once you have registered with us, we will send your business rates bill showing a breakdown of your payments.
If you apply for a business rates relief after receiving your bill, you will have to pay the full amount on your bill until we make a decision.
If we do award the relief or reduction, you will be sent an amended bill.