Problems with forms, services and emails
You might have problems using our online forms, accessing services or getting emails from us. You can call us if it's an emergency. We apologise for the disruption.
Manage your business rates online
Switch to paperless billing, check your balance, instalments and payments, view your bill.
You can manage your business rates account using our online portal called 'My services'.
Already registered to 'My services'
Register for a 'My services' account
You will need:
- your business rates reference number
- the account holder's first name and last name – as shown on your business rates bill
- the postcode for the property
- your bank account number used to pay your business rates – this is required for Direct Debit customers only
The benefits of managing your account online
If you set up a 'My services' account, you can:
- get 24 hour access to your information
- view your account balance, recent payments and bills
- switch to paperless billing