Essential works to the planning register
On Tuesday 22 July 2025, you will not be able to search or comment on planning applications. This is because of essential maintenance needed to the software. We apologise for any inconvenience.
Report flooding or water leaks
Report flooding and water leaks on roads, rivers, streams, ditches, drains and sewers.
There is no single organisation responsible for managing flood risk in the UK. Responsibility is shared among different organisations at national and local levels.
Flooding that affects local roads and highways
Contact Surrey Highways to report flooding incidents that affect local roads and highways, such as floods caused by heavy rainfall or a blocked drain.
Use the online form below to report flooding in a specific area.
Report flooding on a road or highway - Surrey County Council
Flooding of a main river
Call the Environment Agency to report flooding of a main river.
Telephone: 0800 80 70 60 (24 hour service)
Report flooding of a main river - GOV.UK
Flooding of a small river, stream or ditch
Contact us to report flooding of an ‘ordinary watercourse’, such as natural streams, rivers or ditches.
Email: drainageandfloodrisk@woking.gov.uk
Find out more about local watercourses (link to page in Water management section).
Flooding of drains and sewers
Contact Thames Water to report flooding from public drains and sewers, such as leaks and burst water pipes.
Report flooding and water leaks - Thames Water
Flooding caused by private drains and sewers is the responsibility of the private landowner. Contact the Land Registry to find out who owns private land or property.