Conditions of use residents parking permits


A permit is provided that entitles you to park without any additional charges.

For 24 hour permits – At any time.

For off peak permits - during the off-peak hours, 5pm-9am Mondays to Fridays and all day Saturdays, Sundays and Bank Holidays.

For Heathside Crescent car park a paper permit will be issued, for Victoria Way a permit with ANPR on exit is required.

A permit does not guarantee a parking space will be available.

Please note:
•    Parking is permitted in any bay except those for disabled drivers and those shown as restricted for particular permit holders, persons or vehicles. 
•    Your vehicle must be parked wholly within bay markings
•    You cannot park on any yellow line or hatchings or in any driving lane
•    Your vehicle must not be left so that it causes any obstruction
•    For Heathside Crescent car park, it is a requirement that you have your paper permit displayed when using the car park. If you do not have it displayed, when you park your car you are required to either purchase and display a ticket from a machine, or pay via a mobile ‘phone using the RingGo automated payment system; no refund of any such charges will be made.
•    Failure to adhere to the conditions of use, or car park regulations, may make you liable to being issued with a penalty charge notice
•    The Council reserves the right, at its sole discretion, to withdraw a permit at any time and immediately if there is any fraudulent or misuse of it.
•    Permits are not transferable to any other person and not to any other vehicle other than to a courtesy car when your own vehicle is being repaired / serviced etc.

If your permit is valid off peak, yet you park outside of the hours you are entitled to park using your permit, you must make payment at the daily rate advertised charges.

For Heathside Crescent car park, please keep a record of the paper permit number as you will need to quote it should you lose it, or in any communication concerning the use of it. If a paper permit is lost, please notify Parking Services as soon as possible and confirm it in writing so that it can be cancelled and a replacement issued. Stolen paper permits must be reported to the Police and a crime reference number obtained before a replacement can be issued.

For Heathside Crescent, the paper permit remains the property of Woking Borough Council and if for any reason your entitlement (as a resident) ceases, it must be returned to Woking Borough Council or a cost will be incurred.

For Victoria Way, if your entitlement (as a resident) ceases, you must cancel the permit by contacting permits@woking.gov.uk  or a cost will be incurred.

Any refund for cancellation will be pro-rata the annual cost for the number of complete months remaining less the £25 administration fee.

Any change in contact / vehicle details should be changed by contacting permits@woking.gov.uk and making payment of the £25 administration fee where applicable. If you do not make the change prior to parking, you are required to make payment of the daily charge; no refund of any such charges will be made.

Permits are issued subject to the Council’s order(s) relating to car parks in force at the time and the Council reserves the right to vary such orders during the period of the subscription. 
Cars are parked at the Owner’s/Driver’s risk and the Council accepts no liability for loss or damage to any vehicle or part thereof, nor will it accept liability for the death of or injury to any person(s) arising out of the use of the car park, save insofar as such death or injury is caused by the negligence of the Authority, its servants or agents.