Engagement work with council tenants

Regularly engaging with our housing residents gives us important feedback on:

• what you think of our services
• issues you’re facing with our services
• what you think could be done better
• what you think we’re doing well

Mostly importantly, it puts your voice at the centre of our services planning and delivery.

Housing Resident Engagement Strategy

In March 2025, the Housing Resident Engagement Strategy 2025 to 2028 was approved by Full Council.

The strategy was written using feedback from housing resident focus groups and workshops. It describes how our Housing Engagement team will engage with you, so you can:

• be informed
• be heard
• be empowered 

Go the Housing Resident Engagement Strategy

Get involved – sign up to be a housing resident volunteer

Whether you want to be involved on a regular basis or as and when you can, we aim to provide opportunities for everyone.

For more information, go to get involved as a housing resident volunteer.