Drainage responsibilities

Who is responsible for managing rivers, flowing watercourses and drainage issues.

Different organisations are responsible for water management and drainage issues within Woking.

Main rivers

The Environment Agency is responsible for:

  • Hoe Stream
  • River Bourne (and its tributaries at Parley Brook and Knaphill Brook)
  • River Wey

Report an environmental incident – GOV.UK website

Drainage issues

We are responsible for drainage issues on our land including:

  • recreation grounds
  • parks
  • car parks
  • ditch maintenance

Contact us to report drainage issues on our land.

Email: drainage.floodrisk@woking.gov.uk

Public drains and sewers

Thames Water is responsible for drainage issues relating to:

  • broken and missing manholes
  • public drains and sewers
  • foul water (sewage)
  • surface water (heavy rainfall)

Report a drainage problem on a public street – Thames Water

Roads, pavements and footpaths

Surrey County Council is responsible for drainage issues affecting roads, pavements and footpaths, including:

  • blocked/broken gullies and drains
  • surface water flooding (heavy rainfall)

Report a highway drainage and flooding issue – Surrey County Council

Private drains, watercourses and sewers

Private landowners are responsible for drainage issues relating to private:

  • drains
  • watercourses
  • sewers

Search for land and property information – GOV.UK