Drainage responsibilities
Who is responsible for managing rivers, flowing watercourses and drainage issues.
Different organisations are responsible for water management and drainage issues within Woking.
Main rivers
The Environment Agency is responsible for:
- Hoe Stream
- River Bourne (and its tributaries at Parley Brook and Knaphill Brook)
- River Wey
Report an environmental incident – GOV.UK website
Drainage issues
We are responsible for drainage issues on our land including:
- recreation grounds
- parks
- car parks
- ditch maintenance
Contact us to report drainage issues on our land.
Email: drainage.floodrisk@woking.gov.uk
Public drains and sewers
Thames Water is responsible for drainage issues relating to:
- broken and missing manholes
- public drains and sewers
- foul water (sewage)
- surface water (heavy rainfall)
Report a drainage problem on a public street – Thames Water
Roads, pavements and footpaths
Surrey County Council is responsible for drainage issues affecting roads, pavements and footpaths, including:
- blocked/broken gullies and drains
- surface water flooding (heavy rainfall)
Report a highway drainage and flooding issue – Surrey County Council
Private drains, watercourses and sewers
Private landowners are responsible for drainage issues relating to private:
- drains
- watercourses
- sewers