Coronavirus information

The Civic Offices are closed to the public. We're continuing to deliver services to the community. For Council service updates, national guidance and how to contact us, click the link below.

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Refunds and overpayments

If you feel you’re entitled to a Council Tax refund, please use our online form to tell us why.

Here are some examples of why we might refund some or all of your Council Tax bill.

  • You’re moving out of the area.
  • You’re no longer liable at your new address.
  • You’re entitled to a band reduction.
  • Exemptions or discounts have been granted that will reduce your bill.
  • You have already overpaid your Council Tax. 
  • You have been awarded a Council Tax Reduction.

Submit an online refund request