Coronavirus information

The Civic Offices remain closed to the public. We're continuing to deliver services to the community. For Council service updates, national guidance and how to contact us, click the link below.

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About business rates

Service update: In response to the Coronavirus(COVID-19) pandemic, the Government is providing 100% business rates retail relief for the current year 2020 to 2021.

Find out more about business rates retail relief 

Find out more about business support grants for small businesses

Business rates, also known as Non-Domestic Rates (NDR), are collected by local councils. Under the business rates retention arrangements, local councils keep a proportion of the business rates they collect. It is added to the revenue received from Council Tax, government grants and other monies to pay for local services delivered by us, Woking Borough Council.

Read business rates explanatory notes

Find out more about business rates

How your business rates are calculated

The business rates charge is calculated using your ‘rateable value’ of your property and your relevant ‘multiplier’. 

Your bill can be reduced if you are entitled to certain types of business rates relief.

Rateable value

Apart from properties that are exempt from business rates, each non-domestic property has a ‘rateable value’.  This is set by the valuation officers from the government's Valuation Office Agency (VOA). It draws up and maintains a full list of all rateable values. 

The rateable value of a property is shown on the front of your bill. It is based on the yearly rental value of the property on a specific date. 

Rateable values are usually reassessed and revalued every five years. The most recent revaluation came into effect in England and Wales on 1 April 2017.

Find out more about rateable value revaluations

Check your rateable value

How to challenge your rateable value

Transitional relief

To support the increases and decreases following the business rate revaluations, the government set a limit on the how much your bill can change each year as a result. This is called transitional relief.

Read more about transitional relief

Multipliers

There are two multipliers set each year by the government, which are shown on the front of your bill. These are the Standard Non-Domestic Multiplier and the Small Business Non-Domestic Multiplier.

The Standard Non-Domestic Multiplier  is used for properties with rateable values under £51,000; the Standard Non-Domestic Multiplier is used for all other commercial properties.

The standard multiplier is set at a higher rate  to pay for small business rate relief.