Important planning news

Duty Planning Officer Service

A Duty Planning Officer Service is available between 11:00am and 1:00pm Monday to Friday at the Civic Offices, Gloucester Square, Woking.

Most general Planning related information is available here.

This is a free service to assist local residents and businesses with straightforward or general planning enquiries. Please note that the duty planning officer will be unable to advise you on the prospects of success of a planning application. A formal pre-application process has been set up to deal with such requests for which a fee is payable.

Should you require a formal determination of whether planning permission is required a Certificate of Lawfulness for a Proposed Use or Development should be submitted to the Local Planning Authority.

The specific role of the duty officer and queries undertaken as a part of this service are limited to:

  • General advice on explaining current applications - this will include measurements, etc.
  • Advice on completing the application form
  • Advice on the planning process and procedures
  • Advice relating to the validation of planning applications
  • Explanation of planning applications
  • General advice relating to permitted development (but not related to a specific site)
  • Advice on where to find information
  • General guidance on the Council's policies and standards

The following queries cannot be undertaken under the duty service:

  • Detailed pre-application planning advice. There is a formal process for this Please see our pre-application advice page.
  • Updates on the progress of specific current applications (you will need to contact the case officer directly)
  • Checking if an application about to be submitted is valid - the application will be passed to Planning Business Support to process application where those checks will be made.
  • Giving an opinion on plans for a particular property or site
  • Advising you of the authorised use of a particular property or site

No appointment is necessary to see the Duty Officer but normally no more than 10 to 15 minutes is available for each enquiry. There may be a queue of people visiting to see the duty officer. Please bear with us as we only have the resources to provide one duty officer available at one time.

Planning applications and associated documents are available to view online. If you wish to comment on a planning application please use our online comment facility.

Development Plan

The Woking Core Strategy was adopted in October 2012 and can be viewed and dowloaded on the Council's dedicated Woking 2027 website.

The latest planning policy news is available here.

Samples of materials

Please ensure that you contact the case officer dealing with your application to make an appointment before bringing samples to the Civic Offices. We are unable to accept samples brought in without an appointment.