Services Gateway

About the Services Gateway

The Services Gateway is a way for residents to access Council services securely online.

The Council’s Housing Needs Team is currently looking to improve the service. If you have already registered with Council’s Choice Based Letting Scheme, and bid regularly via our website or through the automated telephone line, we would very much welcome your feedback on the registration and bidding process.

Please take 5 minutes to complete this short survey and tell us about your experience. The survey will remain open from 15th November until 13th December 2016.

Please read the disclaimer page, available on the right hand side before using the Services Gateway for the first time.

Access services or register

The Services Gateway offers the following services:

Hometrak

Hometrak is the Council's way of allocating homes to people on the housing register. To view and choose properties on the Hometrak website you must have received your membership pack, Housing Application Number and PIN from the Housing Needs team.

Download the fact sheet.

Council Tax, Business Rates and Housing Benefits

Access to your Council Tax, Business Rates and Housing Benefit accounts including viewing statements and information online.

Download the fact sheet.

Please check back regularly for new services.