Annual service and performance plans

Under the Best Value provisions of the Local Government Act 1999, every Council is required to produce and publish an annual performance plan. Our current Full Service and Performance Plan aims to provide detailed information about the Council's performance and our plans for continuous improvement in the quality and value of our services.

The plan provides a reference point, showing the linkages between our community's aspirations as set in the Community Strategy, the Council's own Vision and Priorities and the activities that are undertaken in individual services. It also sets out our achievements over the last year, how we are performing against our targets and how our activities are resourced.

Equality Impact Assessments (EIA) are carried out as part of the annual service planning process and are published annually. The purpose of the assessments is to improve the work of the Council by making sure it does not discriminate against any individual or group and that, where possible, it promotes equality. The EIA template is used to ensure that all protected characteristics are considered when making decisions about our service delivery.

If you wish to view our previous years' plans and impact assessments, please select the appropriate link below:

If you have any questions regarding the plans, please email or call 01483 743464. For further information on EIAs, please email or call 01483 743479.