Canvass 2017 - How to Respond

Every year, Woking Borough Council has to check that the correct people are registered to vote at every address in Woking. You need to tell us if the information for this property is correct, even if you have recently registered to vote.

We will be sending emails from our email address. This email is not spam and we do need a response.

The quickest and easiest way to confirm your details or let us know about any changes is online. You'll need the security codes that are printed on the letter or in the email. When logged in you should let us know whether the information is correct. If it isn't, you can update this information.

The information you provide about residents of your household is the first step in the process and those who are not registered to vote will need to register themselves at

How will I receive the request?

All properties in Woking will shortly receive a Household Enquiry Form, Email or Household Registration Letter as part of the 2017 Annual Canvass.

What will the email look like?

Which address will the email come from?

Woking Borough Council email address:

How can I respond?

Whether you receive the email or a request through the post the quickest and easiest way to respond is online.

How do I use the online system?

  1. Go to
  2. Enter your postcode and the unique security codes form your email or printed letter
  3. Check the information is correct for your property
  4. Confirm your details, or make any changes, and press 'Confirm'

I don't have access to the internet

If you can't go online at home, work or on your mobile, you can visit your local library.

After logging in I receive a message to state the information has already been supplied

The email was sent to all residents at the address who have an email address. If you see the message below it means that someone else has logged in and completed the information before you.

For further information please visit the FAQ's webpage.