Annual Canvass of the Register of Electors 2017

Every year we need to check who lives at your address, including the details of any 16 and 17 year olds. This is so we can update our records and see if there is anyone eligible to vote who still needs to register. It is a requirement by law to respond.

All properties in Woking will shortly receive a Household Enquiry Form (HEF), Email or Household Registration Letter as part of the 2017 annual canvass.

Household Enquiry Form (HEF)

A Household Enquiry Form (HEF) may be sent to the property where you reside. The form will be addressed to 'The Occupier' and will contain the details of all those registered at the property. Please follow the instruction on the front of the form to confirm/amend the details at your property.

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Email

You may be sent an email from Woking Borough Council with a link www.householdresponse.com/woking and your unique security codes to confirm the residents currently registered at your address. Please click on the link in the email and use your security codes provided to confirm/amend your property details. If you have moved recently or are no longer living in Woking, please visit www.woking.gov.uk/removemydetails to inform the Elections Office that you have moved out - Please note, you must not use this link unless you received an email and have moved out of your property.

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Household Registration Letter

You may receive a letter from Woking Borough Council containing a web link www.householdresponse.com/woking along with your unique security codes to confirm the residents currently registered at your address. Please follow the link provided in the letter and use your security codes to confirm/amend your property details.

Who must I include when responding?

All eligible residents need to be included when confirming the property details. Eligible residents are:

  • People who are aged 16 years and above (all though 16/17 year olds will not be able to vote until they are 18);
  • British, Irish or EU Citizens; or
  • Commonwealth citizens who have leave to remain in the UK or who do not require leave to remain in the UK.

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What do I need to do?

If there are no changes to the details we hold...

Let us know by either:

  • Logging on to www.householdresponse.com/woking or
  • Ringing 0800 197 9871 (available 24 hours) or
  • Texting NOCHANGE with your security code to 80212 (standard network charges apply)

You will need your security code to use these options. If you have any queries regarding your security code please contact us on 01483 755855 or email elections@woking.gov.uk

If you use any of these automated responses, please do not send back the paper form.

If you need to add/remove residents at the property or amend current details...

You can make any changes or update the details held by logging on to www.householdresponse.com/woking

You will need your security code to use these options. If you have any queries regarding your security code please contact us on 01483 755855 or email elections@woking.gov.uk

Remember: 16/17 year olds should be on the register so they can vote as soon as they are 18.

If you use any of these automated responses, please do not send back the paper form.

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FAQs

If the property is still empty/there are still no eligible electors...

The ERO must contact all properties, including all properties where there are no registered electors, in case new electors have moved in since the last annual canvass. If there are still no eligible electors living at the property, please confirm this to the ERO by:

  • Logging on to www.householdresponse.com/woking or
  • Ringing 0800 197 9871 (available 24 hours) or
  • Texting NOCHANGE with your security code followed by the reason (e.g. empty, 2nd home, nationality) to 80212 (standard network charges apply)

You will need your security code to use these options. If you have any queries regarding your security code please contact us on 01483 755855 or email elections@woking.gov.uk

If you use any of these automated responses, please do not send back the paper form.

If you are unable to access these automated responses, please complete the paper form and return it in the prepaid envelope provided.

Where can I find my Security code?

You unique security code can be found in the email we have sent you or on the printed letter sent through the post.

Do I list everyone who lives at the property?

You need to include the name and nationality of everyone aged 16 or over who is resident and eligible to register to vote. If there is no eligible residents, you should state why this is the case.

Anyone 76 and over

If you are over 76 or over but there is no cross (X) in the column on the HEF you must tell us. This information is required as it is used by the HM Courts Service to select people for jury service.

You can amend this information online or use the paper form.

Open Register

There are two versions of the Electoral Register - the Full Register (which is used for elections) and the Open Register (an extract of the Full Register which can be purchased by any individual or organisation). Under the 'included on the Open Register' column on the HEF:

  • Yes means you are on the Open Register
  • No means your details are not included on the Open Register. This does not affect your right to vote.

More information regarding the two versions of the Electoral Register is available.

If you would like to opt out or in to the open register you can use our our online form

Alternatively contact us on elections@woking.gov.uk. Please note that electors must contact us regarding this individually. One person cannot make this decision for all electors at a property.

My son/daughter is living away at university, should I register them here or at home?

Your son/daughter can register at their home address as well as their university address, but must not vote more than once in the same election. This means they can vote in local elections at both addresses as long as they are in different local government areas, but cannot vote at both addresses in a Parliamentary election.

What is the deadline to respond to the HEF, email or Household registration letter?

Please respond to the HEF by 1 September 2017.

I have recently registered but my details are not on the Household Enquiry Form, what should I do?

There may be an overlap between when you registered and when the forms were printed. You can contact Electoral Services on 01483 755855 or email elections@woking.gov.uk to confirm if you have been added to the Electoral Register. Please do not re-register unless Electoral Services confirms you need to do so.

I am registered for Council Tax, why do my details not appear on the form or online?

The Council Tax register and the Electoral Register are two separate registers.

The Council Tax register may show the names of the owners and not necessarily the residents of the property. For this reason, together with legal restrictions, the Electoral Registration Officer is not permitted to take names from the Council Tax register and put them on the Electoral Register or vice versa.

There are people listed on the form or online that don't live here

If anyone listed on the form is not living at your address, their name(s) can be removed online or crossed through on the paper form.

Do I need to include my email address and phone number on the form or online?

You are invited to include your email address and phone number on the HEF, but this is not compulsory. We will only use this information to contact you regarding your registration.

I have added my details at the property. Am I now registered?

Adding the details of an elector to the HEF (either using the online system or the paper form) does not add them to the Electoral Register.

All new electors identified through the annual canvass will be emailed (where possible) an Invitation to Register. Individual must provide additional information, including their National Insurance number and date of birth, to be registered.

You can register to vote online at www.gov.uk/register-to-vote

Why have I been sent an Invitation To Register (ITR) form?

All new potential electors identified through the annual canvass will be emailed or posted an Invitation to Register.

In order to be registered, residents must provide additional information, including their National Insurance number and date of birth. This is then matched with details held by the Department for Work and Pensions (DWP).

If electors do not provide the ERO with the information required, they cannot be entered on the Register of Electors.

You can register individually online at www.gov.uk/register-to-vote

What if I do not respond to the HEF or ITR Form?

It is a legal requirement to respond to both a HEF and the ITR. Responding promptly will save the Council money, and will ensure you details are included on the Electoral Register.

HEF

There is a criminal penalty for failing to provide the information required by the HEF of a maximum of 1000. The penalty for providing false information is imprisonment of up to six months or, (on summary conviction) an unlimited fine.

ITR

If you do not provide us with the information requested on the Invitation to Register (ITR), you could be fined 80.

Further information

For more information regarding the annual canvass and registering to vote please contact Electoral Services on 01483 755855 or email elections@woking.gov.uk