Coronavirus information

The Civic Offices are closed to the public. We're continuing to deliver services to the community. For Council service updates, national guidance and how to contact us, click the link below.

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Problems paying

If you’re finding it difficult to pay your Council Tax you are not alone. Each year we deal with many enquiries from people who find it hard to pay their bill.

When you have problems paying, the most important thing to do is let us know about your situation. We will do our best to try and resolve the problem with you.

If you try to ignore the situation it will only get worse.

It may be possible to reach a payment arrangement with us to clear the outstanding amount in instalments.

Get in touch

The quickest way to tell us is by completing our online form. Alternatively phone us on 01483 755 855 or email ctax@woking.gov.uk 

Request a Council Tax payment arrangement.