Each year, we send a household enquiry form (HEF) to all residential properties in Woking Borough.
This is carried out so that the register of electors can be updated and out of date information removed. If you receive a blank form, there is no-one currently registered at the address.
You are required by law to reply to the household enquiry form (HEF), even if the details are correct.
How to reply, if your details are correct
Find your security code. This can be found at the bottom of your letter.
Your security code is needed to confirm your details using one of the options below.
- Complete the online household enquiry form.
- Phone 0800 197 98 71 (available 24 hours).
- Text NOCHANGE with your security code to 80212 (your standard network charges apply).
How to reply, if the details need changing
If any details need to be changed or someone needs to be added or removed (including anyone now over 16 years old), you need to tell us using the online household enquiry form.
Please note you will need to input the security code at the bottom of your letter.
All new electors added to the household enquiry form must also register to vote online.
New electors must provide the following to register:
- date of birth
- National Insurance number
- current (and, if appropriate, previous) address.
There are two versions of the electoral register. The ‘full register’ is used for elections and the ‘open register’ is an extract of the full register which can be purchased by any individual or organisation.
The household enquiry form (HEF) will also state if you are listed on the full or open register.
Within the household enquiry form, under the 'included on the open register' column, you can check your register status.
- ‘Yes’ means you are on the open register
- ‘No’ means your details are not included on the open register. This does not affect your right to vote.