Community Trigger

The Community Trigger (CT) is part of the Anti-Social Behaviour Crime and Policing Act 2014.

It gives victims and communities the right to request a review of their anti-social behaviour complaints and brings agencies together to take a joined up, problem solving approach to find a solution.

If a Community Trigger submission meets the defined threshold, a case review will be undertaken by the local Community Safety Partnership (CSP). Agencies will share information, review what action has been taken and decide whether additional actions are possible.

What is the purpose?

  • To provide a high level multi-agency case review panel for ASB cases.

  • Provide victims and witnesses of ASB with a comprehensive action plan for how the ASB will be addressed.

Who can use the Community Trigger?

  • A victim of Anti-Social Behaviour (ASB) or another person acting on behalf of the victim such as a carer or family member, MP, councillor or professional person.

  • The victim could be an individual, business or community group.

You can submit a Community Trigger request if:

  • you have reported three times in the last six months separate, but related, anti-social incidents to agencies and the problem persists

  • you are aware that other people in the local community have reported separate, but related, anti-social incidents to agencies in the last six months and the problem persists (the trigger will be started if five or more individuals have made separate, but related reports over a six month period).

You cannot submit a Community Trigger if:

  • the agency/agencies involved have given you a time-frame for actions to be completed and this has not yet expired.

  • The agency/agencies involved have taken action but you are unhappy with the conduct of a particular agency. This should be dealt with through the agency's complaints procedure

Who will deal with my Community Trigger submission?

Your Community Trigger submission will be dealt with by your local Community Safety Partnership which is made up of a number of agencies including:

  • District or Borough Council

  • Surrey County Council

  • Surrey Police

  • Other agencies or organisations determined locally, for example, the local social housing provider.

How to report a Community Trigger?

You will need to provide Woking Borough Council with details of three separate incidents of ASB that you have reported, or the names of five other people who have reported the same incident, along with your name and contact details to.

Forms should be returned to:

  • community.safety@woking.gov.uk
  • Community Trigger, ASB Officer, Community Safety, Woking Borough Council, Civic Offices, Gloucester Square, Woking GU21 6YL

The Council will review the incident details and aim to respond within three working days.

Alternatively, for more information, please call 01483 743459 or email community.safety@woking.gov.uk

View the Surrey Community Trigger Framework here.

Numbers of Community Triggers received during statutory year 14/10/2014 13/10/2015

Anti social Behaviour

14/10/14 14/10/15

Woking

Number of Triggers received

0

Number of applications that did not meet the threshold

0

Number of case reviews carried out

0

Number of case reviews that resulted in recommendations being made

0

Number of CBOs

2

Number of Full Closures

2

Number of ASB Injunctions - Police

0

Number of ASB Injunctions Local Authority

0

Number of ASB Injunctions Housing Association

4

Number or Reactive Dispersal Orders

1

Number or Pre-emptive Dispersal Orders

6

Number of CPN Warnings

0

Number of CPN Issued

0

Number of PSPOs

0

What happens next when you submit a Community Trigger form?

1. You will get an response when you submit your form within 3 working days.

2. When a completed community trigger application is received you will receive an acknowledgement receipt of your request for anti social behaviour case review within three working days.

3. We will review the information you have provided, to determine whether your case meets the Community Trigger threshold. If it does, the case will be reviewed. This will involve information sharing with the police, housing, environmental health, and social care and health providers, depending on the nature of the case.

4. A trigger panel with a senior representative for the relevant agencies will then meet to determine whether the report meets the community trigger threshold, and to identify an appropriate and proportionate action plan.

5. The case review will discuss the issue you raise, review what action has already been taken and consider recommendations for additional action to resolve the problem.

6. Following the trigger panel meeting you will get a written response detailing the decision of the panel.

If you are not satisfied with the outcome of the community trigger, you can write to us at ASB Officer Woking Borough Council, Civic Offices, Gloucester Square Woking Surrey GU21 6YL or email us community.safety@woking.gov.uk

We welcome the opportunity to review cases of Anti-social Behaviour, but a community trigger application may be rejected if it is thought to be prejudicial, discriminatory, malicious, unreasonable or vexatious. You can use the link to access the number of community triggers received by relevant authorities in Surrey and their use of other tools introduced by the Anti Social Behaviour Crime and Policing Act 2014.