The following services are available online to make it quick and easy for you to interact with the Council.
A surcharge of 1.8% will apply to credit card payments. Penalty Charge Notices are exempt from the surcharge, as are all debit card payments.
Council Tax paid by Direct Debit gives a choice of three payment dates (1st, 10th or 20th of each month). As part of the Direct Debit guarantee you will always be kept informed of any changes to the amount we need to collect.
To pay your Council Tax by Direct Debit please complete the form above. Please have your bank details and Council Tax reference number to hand.
Discounts and Exemptions
Claim a discount or exemption on your Council Tax
Moving homeInform us if you are moving in to or out of a property in Woking
Pay over 12 monthsRequest for your Council Tax to be spread over 12 months instead of 10
Council Tax RefundsRequest a credit on your Council Tax account to be refunded
Request an ArrangementRequest an arrangement for your Council Tax arrears
What is Council Tax?
Council Tax is set by local councils to help pay for local services.
Each year, Woking Borough Council is responsible for collecting Council Tax from Borough residents for its own services and those provided by Surrey County Council and the Office of the Police and Crime Commissioner for Surrey. For 2016/2017, the total amount to be collected is £68.2 million of which:
- £8.8 million is for Woking Borough Council
- £8.8 million for the Police and Crime Commissioner
- £50.6 million for Surrey County Council.
What you need to pay
The amount you pay is based upon the property band your home falls in and the level of tax set for each band. Generally, the higher the value of your home, the more you will pay.
The value of your home was assessed by the Valuation Office Agency, not by Woking Borough Council, based on its estimated sale value on 1 April 1991. Your home was valued to establish its relative value compared with other homes. Any changes in property values, up or down, since then cannot be taken into account.
The amounts for each band has been set by the Government and the basic rate is fixed at Band D level. In Woking for 2016/17, the overall tax at Band D is £1,710.23 - an increase of 3.5% over the previous year.
The table below shows the Council Tax level for each band and your bill shows which band applies to your home.
If you live in a Band A property you pay two thirds of the basic rate and if you live in a Band H property you pay twice the basic rate.
Further information regarding Council Tax can be found here.
Council Tax Exemptions, Discounts and Premiums
A 50% premium is added to bills for properties that have been empty and substantially unfurnished for more than 24 months.
Council Tax by Band for 2016/17
(1 April 1991)
|Band||Surrey County Council||Office of Police and Crime Commissioner||Woking Borough Council||Total Council Tax|
|£40,000 or less||A||£845.52||£146.79||£147.84||£1,140.15|
|£40,001 to £52,000||B||£986.44||£171.26||£172.48||£1,330.18|
|£52,001 to £68,000||C||£1,127.36||£195.12||£197.72||£1,520.20|
|£68,001 to £88,000||D||£1,268.28||£220.19||£221.76||£1,710.23|
|£88,001 to £120,000||E||£1,550.12||£269.12||£271.04||£2,090.28|
|£120,001 to £160,000||F||£1,831.96||£318.05||£320.32||£2,470.33|
|£160,001 to £320,000||G||£2,113.80||£366.98||£369.60||£2,850.38|
|£320,001 or more||H||£2,536.56||£440.38||£443.52||£3,420.46|
The increase in the level of charges is set out below. For more information about the charges, please click on the links below. If you would like to receive a hard copy of the financial information held on the Woking Borough Council link below, please provide a request in writing. This information will be provided to you free of charge.
- Surrey County Council - 2.0% + 2.0% for adult social care functions
- Office for the Police and Crime Commissioner - 2.0%
- Woking Borough Council - 2.3%
Woking Borough Councils Budget
For 2016/17, the Borough Council has decided to increase Council Tax by 2.3% to £221.76 for a Band D property. This £4.95 increase is equivalent to less than 10 pence per week.
The approach to setting the Budget in the current economic climate has been to maintain service outcomes, control costs and strengthen the income base to offset the significant reduction in funding from Central Government.
The Council continues to seek ways to improve the Borough as a place to live, work and visit. Fees and charges for Council services reflect levels of activity and demand.
As well as providing direct services to the Borough's communities, the Council also works with other organisations and partners to deliver its aims and objectives.
In 2016/17, some £1.35 million of support has been allocated to voluntary, community, faith groups and other organisations to enable them to provide services across the Borough.
The Council has a group of subsidiary companies which help deliver its environmental, energy, affordable housing and economic development objectives. In doing so, these companies generate an estimated £1.6 million benefit to the Council which helps keep Council Tax rises to a minimum and provides services for Borough residents.
The Council also invests in one-off projects to improve facilities and infrastructure within the Borough. Improvements continue to Woking Town Centre and work continues to improve community and recreational facilities across the Borough.
To support the wide range of services the Council provides to the community, it raises money from fees and charges, grants and Council Tax to meet day-to-day operational costs, including the cost of servicing borrowing.
The Council uses borrowing, grants or proceeds from the disposal of assets, to fund projects of a one-off nature which will benefit future generations. The Council does not borrow to fund day-to-day operational costs.