Woking Borough Council
Civic OfficesGloucester SquareWokingSurreyGU21 6YL
Telephone: 01483 755855
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A person managing a HMO is responsible for carrying out duties imposed by the The Management of Houses in Multiple Occupation (England) Regulations 2006.
Water supply and drainageThese must be maintained in proper working order - namely in good repair and clean condition. Specifically, storage tanks must be effectively covered to prevent contamination of water and pipes should be protected from frost damage.
The gas and electricity supplies should not be "unreasonably" interrupted. The manager must arrange for the fixed electrical installation to be inspected and tested at least once every five years by a qualified engineer and gas safety certificate annually. It is also strongly advisable to service your boiler regularly.
These must be kept in good repair, safe and clean. Parts in common use such as staircases, corridors, passageways, halls, lobbies and balconies must be kept free from obstruction because these may be a fire hazard or block a means of escape. Fixtures and fittings such as power supplies, lighting, baths, wash hand basins, fridges and cookers should be kept in good working order, safe and clean.
Each room should be in a clean condition at the beginning of the resident's occupation and kept in good repair and clean working order. Windows and other means of ventilation, including extraction fans, must be kept in good repair.
All means of escape from fire in the house and all equipment, systems, etc, must be kept in good working order and free from obstruction.
Yards, outbuildings, boundary fences, etc, which are part of the HMO should be maintained in good repair and kept clean.
No litter should be allowed to accumulate and there should be sufficient bins provided that are adequate for each householder's requirements. Any rubbish allowed to accumulate is the responsibility of the landlord to remove.
Adequate precautions must be taken to make sure that premises are safe by design and construction. Fire safety equipment and alarms should be maintained in good working order and all means of escape from fire kept free from obstruction.
There must be a notice displayed at all times in a suitable position in the house readily visible to all tenants indicating the name, address and phone number of the manager of the house.
Residents have a duty to co-operate with the manager of the property, abide by the regulations and allow the manager to enter any room at all reasonable times. In particular, they must comply with regulations in respect of means of escape and storage and disposal of litter, and to take reasonable care to avoid damaging anything. Damage caused by tenants can be regarded as untenant-like behaviour and may be grounds for eviction.