Annual Report 2009/10

Annual Report 2009/10

While the coalition Government has now decided to scrap the Tenant Services Authority (TSA) it remains committed to the regulatory framework which was in place prior to the election.

The `Regulatory Framework for Social Housing in England' requires local authority and housing associations to deliver services to tenants in accordance with a common set of National Standards.

The Framework requires social landlords to prepare an Annual Report to tenants. The purpose of the report is to set out how the Council is delivering services under the National Standards; how well it is performing and the progress being made to develop `local offers' which must be in place and effective from 1 April 2011.

A copy of the Annual Report is available for you to download, or alternatively you can obtain a hard copy of the report by contacting New Vision Homes on 0300 373 0373 or emailing enquiries@nvhwoking.co.uk