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Woking Borough Council

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Woking Borough Council

Civic OfficesGloucester SquareWokingSurreyGU21 6YL

Telephone: 01483 755855

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Housing policies

These housing related policies cover a large area of the work carried out by the Council on its own properties, including information on all aspects of housing maintenance and repair, tenancy and leaseholder management issues and neighbourhood issues.

Choice based lettings procedure

Council properties and land management policies

  • Applications from individuals to purchase housing land and garages
  • Compensation for heating and hot water breakdowns
  • Conditions of hire of Lakeview Hall
  • Management and letting of garages
  • Management of housing land
  • Neighbourhood nuisance
  • Provision of car parking spaces on housing land and crossings of amenity greens
  • Satellite and cable television
  • Tenant and leaseholder participation and consultation

Equal opportunities in housing policy

Leasehold management policies

  • Leasehold management
  • Leasehold service charges

Rent policies

  • Rent account management
  • Rent charges

Repair policies

  • Adaptations to Council housing for disabled people
  • Emergency repair service
  • Empty property management
  • Fencing
  • Planned programmed works
  • Responsive repairs

Tenancy policies

  • Management of tenancies - legal aspects
  • Non-statutory succession

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Last updated: 5 March 2008

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