Website statistics and service standards

We carry out continuous monitoring of our site in order to ensure that it is able to deliver what you need. We use a number of tools to help us do this. On this page you will find details of the monitoring we carry out, as well as some statistics about the site and what others have reported about it.


Axzona Site Status Monitoring Reports

We usethe site monitoring service provided by Axzona to ensure our website is performing satisfactorily. Follow the link below for the past four weeks' monitoring reports; this will open in a new window. Our aim is to exceed 99% availability across a four week running average.

Axzona monitoring reports

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We use the link checking service provided by SiteImprove to ensure that all the links on our site (6471 at the last count, across2843 pages) are maintained in working order. Our aim is for zero broken links for those within our direct control (for instance, an external site may be temporarily 'down' due to technical reasons of its own).

If you find a link which doesn't work please let us know by contacting us using our electronic form.

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Page Views and Visitor Numbers

We use loganalysis software to monitor page views and visitor numbers. Please note that from January 2008, the way werecord page views and unique visitors has changed to exclude traffic from automated systems.

Results for recent monitored periods are as follows:

Month Page Views Unique Visitors
February 2010
 265,411
 54,146
January 2010 343,653  73,948 
December 2009 200,959 41,703
November 2009 239,308 50,395
October 2009 248,280 48,609
September 2009 261,825 49,807
August 2009 241,996 46,548
July 2009 250,496 47,953
June 2009 290,422 55,734
May 2009 278,708 53,567
April 2009 265,924 59,536
March 2009 272,573 60,867
February 2009 294,132 65,059