Website statistics and service standards

We carry out continuous monitoring of our site in order to ensure that it is able to deliver what you need. We use a number of tools to help us do this. On this page you will find details of the monitoring we carry out, as well as some statistics about the site and what others have reported about it.


Axzona Site Status Monitoring Reports

We use the site monitoring service provided by Axzona to ensure our website is performing satisfactorily. Follow the link below for the past four weeks' monitoring reports; this will open in a new window. Our aim is to exceed 99% availability across a four week running average.

Axzona monitoring reports

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We use the link checking service provided by SiteImprove to ensure that all the links on our site (6471 at the last count, across 2843 pages) are maintained in working order. Our aim is for zero broken links for those within our direct control (for instance, an external site may be temporarily 'down' due to technical reasons of its own).

If you find a link which doesn't work please let us know by contacting us using our electronic form.

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Page Views and Visitor Numbers

We use log analysis software to monitor page views and visitor numbers. Please note that from January 2008, the way we record page views and unique visitors has changed to exclude traffic from automated systems.

Results for recent monitored periods are as follows:

Month Page Views Unique Visitors
July 2008  277,324  49,703 
June 2008  256,329 44,339
May 2008 281,172  48,713
April 2008 282,242  45,,515
March 2008 274,547 50,552
February 2008 212,491 49,861
January 2008 243, 737 49,700 
December 2007 861, 825 37,634
November 2007 885,827 45,189
October 2007 891,309 47,410
September 2007 854,628 43,508
August 2007 961,138 46,246
July 2007 909,817 49,424
June 2007 843,927 47,546
May 2007 873,834 45,230
April 2007 814,872 42,245