Annual service and performance plans

Under the Best Value provisions of the Local Government Act 1999, every Council is required to produce and publish an annual Performance Plan. Each March, the Council publishes its Summary Service and Performance Plan which is sent to every household and business in the Borough, with the Council Tax demand.

Our Full Service and Performance Plan aims to provide detailed information about the Council's performance and our plans for continuous improvement in the quality and value of our services.

The plan provides a reference point, showing the linkages between our Community's aspirations as set out in the Community Strategy, the Council's own Vision and Priorities and the activities that are undertaken in individual services. It also sets out our achievements over the last year, how we are performing against our targets and how our activities are resourced.

The Office of the Deputy Prime Minister (ODPM) provides a website where all local authorities' performance indicators can be viewed and compared.  To access this site click here.

If you wish to view our previous years' plans and audit reports, please select the appropriate link below: