Vision and values

Our Vision: Towards Tomorrow Today

Our Values:

• We are one organisation
• We are in the public service
• We care about people and the Borough

We are committed to:

Serving the public

Our customers and community are the focus of what we do

Being fair

We will treat everyone with fairness and dignity, respecting people's differences and needs and behave openly and consistently

Communicating well

We will be approachable and regularly inform people about what is going on, we will listen to people's views and take them into account when making decisions

Delivering Quality

We will embrace the highest standards, strive for excellence, foster partnership working and focus on sustainable outcomes

Managing ourselves

We will be a good employer, use our resources cost effectively, manage change positively, explore new ways of working, empower people and value their achievements

Thinking innovatively

We will be an outward looking and forward thinking authority, looking for opportunities and taking the lead in developing new ideas

Learning & Developing

We will learn from the good practice of others and from our own experience

Celebrating success

We will celebrate our successes

Agreed by Council 16/4/2003