Housing and Council Tax benefit

Housing and Council Tax benefit are national welfare benefits administered by local councils. The purpose is to help people on low incomes pay their rent and council tax.

Many people do not claim the benefits that they are entitled to. Please contact the benefits section for help or advice if you are in any doubt about making a claim, we can give you advice over the phone or at the council offices. We can tell you if you are eligible to claim benefit and give you advice about how to claim. The benefits staff are here to pay you the benefits that you are entitled to.

There is more information about Housing Benefit and Council Tax Benefit on the Department for Works and Pensions website. You can also download a Housing and Council Tax benefit Claim form (HBCT1). This form should be completed and returned to Woking Borough Council Benefits Section.

You will also need to provide evidence in support of your claim. If you send a form without the evidence required we will write to you to tell you what we need, we will not be able to process your claim without the supporting evidence we ask for. All documents supplied as supporting evidence must be original documents.

If you are unable to complete the form, or have questions about the form or the evidence you need to provide, please contact the benefits section on 01483 743848 for new claims, 01483 743847 for other enquiries. Email benefits@woking.gov.uk, or visit the Council's One Stop Shop.